Privacy Policy
Privacy Policy for OCWindshields.com
This Privacy Policy was last updated November 15th, 2024
At OCWindshields.com, we are committed to protecting your privacy and safeguarding the personal information you provide to us. This Privacy Policy explains how we collect, use, and secure your information, as well as your rights regarding your personal data. By using our website or services, you agree to the practices described in this policy.
1. About Us
OCWindshields.com specializes in providing high-quality windshield repair and replacement services. Your trust is important to us, and we are dedicated to ensuring the privacy and security of your personal information.
2. Types of Information Collected
We may collect the following types of personal information from our customers:
Name
Email address
Phone number
Physical address
Payment information (if applicable)
Information about your vehicle, such as make, model, and year
Any additional information you provide through forms, surveys, or customer inquiries
3. How We Collect Your Information
We collect personal information in the following ways:
When you fill out contact or service request forms on our website
When you contact us via phone, email, or text
When you sign up for promotions, newsletters, or SMS updates
When you set an appointment with us online, over the phone, or in person
Through cookies and analytics tools when you browse our website
When you provide your phone number during the appointment scheduling process—whether online, by phone, or in person—you are opting in to receive SMS messages related to the details of your appointment.
If you do not wish to receive any SMS messages but still want to make an appointment, you must specifically request this before making the appointment.
To opt out of receiving SMS messages at any time, simply reply “STOP” to any SMS message you receive from us.
4. Purpose of Data Collection
We collect your information for the following purposes:
To process and respond to your service inquiries
To provide the windshield services you request
To communicate important updates about your service appointments
To send promotional offers or updates if you have opted in
To improve our website, services, and customer experience
To comply with legal requirements
5. Data Security Measures
We implement industry-standard security measures to protect your personal information. These include:
Secure Socket Layer technology to encrypt sensitive data during transmission
Secure storage of personal data with restricted access
Regular monitoring and updating of security protocols to protect against unauthorized access, misuse, or data breaches
6. Data Sharing
We value your privacy and do not sell or share your personal information with third parties, except in the following circumstances:
To comply with legal obligations or respond to lawful requests such as subpoenas or court orders
To service providers or business partners who assist in delivering our services, under strict confidentiality agreements
In the event of a merger, acquisition, or sale of assets, where customer information may be transferred to the acquiring entity
Your phone number and SMS opt-in information will never be shared with third parties for any purpose.
7. Your Rights
You have the following rights regarding your personal information:
Access: You may request access to the personal information we hold about you.
Update: You can update or correct inaccuracies in your data.
Delete: You may request that we delete your personal information, subject to legal and contractual obligations.
Opt-Out: You can opt out of receiving promotional communications, including SMS messages, at any time.
To exercise these rights, please contact us using the information provided below.
8. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at:
OCWindshields.com
(714) 912-1277
Phone: 828 w Vermont Ave. Unit #F
Anaheim, CA 92805
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.
Thank you for trusting OCWindshields.com with your personal information. Your privacy is our priority.
